Common Questions

Frequently Asked Questions

Everything you need to know about buying, selling, and trading curated luxury timepieces with CHWD Timeworks.

Buying a Watch

Absolutely. We maintain an extensive network of private dealers, collectors, and auction contacts across the country. If a specific reference isn't currently in our inventory, share the details through our contact page and we'll locate it — typically within one to two weeks.

Sourcing matters. We work through an established network of trusted dealers, collectors, and auction contacts — we know the watches we sell and where they came from. For added protection, every transaction is secured end-to-end through Bennisson Watch Escrow: funds are held until you've received the watch, had time to inspect it (or have it inspected by an independent watchmaker of your choosing), and approved it. Our eBay listings are also covered under eBay's Authenticity Guarantee program for additional third-party verification.

Condition varies by piece, and we disclose everything in the listing description. We provide detailed photography of each watch and are happy to send additional images, video, or a live FaceTime walkthrough on request. If you'd like to have a watch independently inspected before completing a purchase, the Bennisson Watch Escrow process makes that straightforward.

Yes, we offer financing through Affirm. Please note that financing carries an additional fee of 6.5%.

We accept wire transfers, credit and debit cards, cryptocurrency, and Affirm financing. Credit card transactions include a 3.39% processing fee, cryptocurrency carries a 3.5% surcharge, and Affirm financing includes a 6.5% fee. Wire transfer is the most cost-effective option.

Selling & Trading

Start by reaching out through our contact page with details about your watch. We'll evaluate it against current market data and provide a competitive offer within 24 hours. If you accept, we send a fully insured prepaid shipping label and payment is issued within 24 hours of verification.

Yes. We welcome trades on most major luxury brands. You can trade toward any piece in our current inventory, or tell us what you're after and we'll source it. Multiple watches can be applied toward a single trade.

Rolex, Audemars Piguet, Patek Philippe, Richard Mille, Vacheron Constantin, Omega, IWC, Hublot, Cartier, Panerai, and A. Lange & Söhne, among others.

Shipping & Security

Every shipment is fully insured and sent via trusted carriers with real-time tracking. Watches are professionally packaged to ensure safe transit.

Yes. Every watch we ship is fully insured for the total transaction value from the moment it leaves until it arrives.

About CHWD Timeworks

Curation, sourcing, and how we secure the deal. We're not a typical watch dealer — we work through a private network of collectors and dealers worldwide to source pieces discreetly and reliably. Every transaction runs through Bennisson Watch Escrow, so your funds are protected from start to finish. Straightforward, relationship-driven, and built for serious buyers.

While we don't maintain a traditional storefront, we can arrange a FaceTime or video call to walk you through a watch in detail — every angle, the movement, the case, and any wear. For high-value pieces, independent inspection can also be coordinated through Bennisson Watch Escrow before funds release.

Still Have Questions?

We respond to every inquiry within 24 hours.

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